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our services

Prova Help delivers its emergency assistance services in partnership with Aura, a global leader in assistance solutions. As Aura's B2B2C partner in Kenya, we provide members with access to trusted roadside, medical, and security support whenever they need it.

Comprehensive vehicle and driver protection on every road in Kenya

  1. Towing — Nationwide, Anytime On-demand towing across Kenya, 24/7 .
  2. Battery Jump-Start & Tyre Rescue Fast on-site response for breakdowns and flat tyres.
  3. Fuel Delivery Emergency fuel delivered to your exact location .
  4. Accident Rescue Coordination Medical, security and vehicle recovery in one call.
  5. On-Road Security Response Security escort for members unsafe on the road.
  6. GPS Pin-Drop Location Precise location shared instantly — faster every time.

End-to-end medical emergency management from Kenya's largest ambulance network.

  1. Ambulance Dispatch Kenya's largest, most distributed ambulance network.
  2. Certified Paramedics & EMTs Advanced life support responders on every cal.
  3.  Over-the-Phone Medical Guidance Expert dispatchers stay on the line until help arrives.
  4. Hospital & Facility Selection Real-time matching to best available care facility.
  5. Insurance Pre-Authorisation AURA coordinates insurer approvals mid-incident.
  6. Full Incident Management Response managed from dispatch through to safe discharge.

On-demand armed & unarmed dispatch the moment a member is in danger.

  1. Panic Button & SOS Dispatch One-tap alert via app, call or integrated SOS button.
  2. Armed Security Response Rapid armed dispatch for home, workplace or personal incidents.
  3. Personal Escort Services Security escort for high-risk situations or unsafe locations.
  4. Carjacking & Robbery Response Multi-agency protocol for vehicle crime incidents.
  5. GBV & Domestic Emergency Trained responders for gender-based violence situations.
  6. Live Responder Tracking Real-time ETAs so members know help is always coming

How it works

Why Early Members Choose Prova Help & What Our Customers are Saying


  • 24/7 Emergency Assistance
  • Nationwide Coverage
  • Fast Response Times
  • Trusted & Verified Service Providers
  • One Membership for Motor, Medical & Security Support

Grace W.
Marketing Executive, Nairobi

"What impressed me most is the simplicity. Registration was straightforward, and having one membership that covers emergency assistance instead of juggling different service providers makes life much easier. I highly recommend Prova Help."

David O.
Family Man,

"I chose the Family Plan because protecting my loved ones is a priority. Knowing that my family can access roadside rescue, medical assistance, and security support anywhere in Kenya gives us confidence whenever we travel."

James M.
Small Business Owner, Nairobi

"I experienced a vehicle breakdown late at night, and knowing Prova Help was only a tap away gave me real peace of mind. The concept of combining roadside, medical, and security support in one membership is exactly what Kenya has been missing."

pricing plans

Simple, Affordable Membership Plans

Choose the membership that best fits your lifestyle and enjoy 24/7 access to trusted roadside, medical, and security assistance across Kenya.

Prova Lite

Ksh.3,500 /Year

   24/7 Roadside Assistance

   Vehicle Towing

   Battery Jump Start


   Flat Tyre Assistance


   Fuel Delivery & Nationwide Coverage


Prova Plus

Ksh.8,000/Year

   Everything in Prova Standard, plus

   Personal Security Support


   Emergency Security Response


   Threat & Distress Assistance


   Priority Emergency Coordination


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